Important anouncement:

We have now migrated to Verint Connect for all support. Please visit https://connect.verint.com and login or create an account. You can then open a support ticket from here.

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FAQs

Find frequently asked questions for trouble shooting in here.

  • How do I reset my password?
  • How do I change my password?
  • Changing your language settings
  • What's the difference between Merchant Admins and Venue Level users?
  • What does 'Always Available' mean?
  • What does the message "Queue is full or no availability" mean on my kiosk?
  • How do I clear sensitive customer data?
  • Bulk uploading users from a spreadsheet - Venues Admins
  • Troubleshooting notifications
  • How do I receive an Email informing me that a Customer has cancelled their appointment?
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