Events are a fantastic way to engage a wide audience within your store and generate increased loyalty with your customers.
This guide will show you the basics of the events platform and will link to other guides on how to create, manage and use events.
How does the events platform work?
Venue Admins create an event then using the supplied booking links publicise these to their customer base either over social media or via internal channels. Customers are able to click on the link and search by topic or by date to find the event they can attend.
By entering basic customer information they are able to book into a specific event, receiving automated email and SMS confirmations and reminders.
Events in Qudini are created by Venue Admins. They comprise of three main components:
A Topic
An Event Series
An Event
You must have all 3 in order to create an event and publicise it to your customers.
Topics
The first thing to create for your event is an event topic. You can create as many topics as you like. Topics are templates for your events; prescribing core information and branding which are used as a basis for an actual event. You do not set any time and dates just yet. A topic describes what the event will be, and is then used later on to create the event itself.
Event Series
These are ways of containing multiple Events and Topics that are grouped together by a common theme, for example by brand or by content. To create an Event Series, you will first need to have created Topics that can be assigned to it.
An Event
Once you have a selection of topics and they are assigned to an Event Series. You can now create an event. Venue Admins can access the events platform, select an event series, select the topic and then create the event.
To create an event click here: Creating an Event
Accessing the Events platform
To access the Events platform, in the top ribbon bar select Events.
*Please note only store admins can access the events platform.
Once pressed you will be taken to Upcoming Events, where you can view and manage any events happening in the near future.
Using the dropdown menus on the left, you can navigate to see Future and Past Events Series and events within each.
Clicking Manage Events will allow you to see all the events within that Series and change their details. As well as their attendees.
