Managing your availability into the future can simplify the way you use Qudini within your venue.
You are able to pre-define availability into the future, so that you automatically become available (and unavailable) based on when you state you are working.
Only Servers with the 'Create / Edit Walkin availability' permission enabled can manage their Walkin availability. If you are not able to create or edit, your account does not have the appropriate permissions.
Only Servers with the 'Create / Edit Booking availability' permission enabled can manage their Booking availability. If you are not able to create or edit, your account does not have the appropriate permissions.
To create future availability:
Click on the Calendar option in the main Qudini navigation
Click on Availability in the left configuration panel
The calendar defaults to the day view, but you can switch to a week view if you wish
Find the day you wish to create availability for using the directional arrows to switch the day or week or the date picker option
On the calendar Click at the start time of the availability that you want to set, and then drag down to the end of the time period.
A pop-up will appear asking what type of advisor availability that you would like to set dependent on permissions and configuration. For the purpose of this article, all options are presented:
Walk-in - availability to serve customers who arrive without an appointment
Booking - availability to take appointments, which will impact the slots that are availability when appointments are made
Walk-in & Booking - both types of availability
Once you’ve selected your option, the advisor availability will be shown in the calendar, yellow for walk-in availability and blue for booking availability.
If you’ve entered advisor availability that you would like to recur on a regular basis then you can do so.
Click on the availability that you wish to recur
With the pop-up that appears you can change the setting from ‘Do not reoccur’ to ‘Define Period’
You can then enter the number of weeks you wish this availability to reoccur for
NB: Setting a recurrence period will recur the availability on the same day at the same time for the stated period. For example, if you set availability on a Monday at 3pm-4pm and perform the above steps, every Monday for the period defined will have that same availability. To set a week’s pattern of availability you will need to set each day individually.