If you are deploying Qudini across multiple markets, these are the steps to deploy our software to a new market.
Market kick off workshop
60 minute virtual meeting
We’ll host a kick of meeting to: Present the system as used in other markets.
Agree market specific configurations and consumer interface translation needs. For example, any changes to:
Agree launch plan:
Market specific project stakeholders
3 days for an available language.
2 weeks for a new language.
Qudini offer our store advisor platform in the following languages:
If your market requires a new language not yet supported this can easily be ordered and enabled.
Consumer content must be translated by head office and can be translated in as many languages as you wish to enable you customers to choose their preferred language.
Content shared immediately after workshop.
Account configuration complete 2-3 business days after receiving your configuration document.
Stores set-up within 2-3 days of receiving store upload sheet.
After the workshop, Qudini will share the market’s demo account with:
Marketing team (for customer facing content)
We provide all the information straight after the workshop.
Your IT team should be able to get the system working quickly.
To get Qudini enabled in a new market your local IT teams may need to:
Store IT team
While your account is configured we can also advise your project team with deployment including:
Stores go live - with remote training
30 - 60 minute virtual meeting.
When it’s time to go live we’ll train your stores via a 30-60 minute virtual training workshop.
We recommend sending a store manager and a power user from each store. You may also choose to send your internal trainers so they can train further stores and provide refresher training sessions.
After the training session, we’ll send a customised training video for you to use. We can also make this accessible to your stores at any time from the ‘training” tab within our app.
Qudini is really simple to use and most stores take just 2 hours to become native with the app.
Store power users
Add new stores at any time
To launch new stores, simply complete the store set-up spreadsheet with the new stores and send it to your Qudini account manager along with purchase order details where appropriate.
We’ll create the store accounts and provide you with logins, join the queue and appointment booking links.
We can provide additional virtual training workshops, or your trainers can train the stores.