Support Portal

What hardware and software is required to use Qudini?

Qudini is a hardware agnostic company and provides software that can be used on a wide range of devices meaning you are not tied into any specific hardware and have the freedom to choose the hardware that suits your use case. 


Mobile devices

Qudini's iOS and Android app's can be downloaded the App Store and Play store

iOS 9+ on iPad or iPhone is supported. Qudini aims to support the last two versions of iOS. 

Android 5+ is supported on Tablet and Phone devices. 


Desktop devices 

Qudini's browser version provides the same functionality for all in store usage, and also has access to the full admin and analytics interface. 

We focus on ensuring the most up to date browsers are supported. Qudini is regularly tested on Chrome and Firefox. Edge and IE 11 are also supported. 


BrowserSupport 
Chrome
Firefox
Internet Explorer⚠️ IE11 only
Edge
Safari


Network requirements

Qudini  requires a stable internet connectivity either via WiFi or Ethernet. A store with 10 users can comfortably use Qudini on line with 5Mbps available bandwidth. 

We recommend devices such as kiosks and TV's be connected via Ethernet rather than Wifi to prevent any issues with dropouts due to local wifi issues. 

If your store networks have restricted access then you may need to add the services we use to an allow list. Please download the latest list from here


Other supported hardware

Qudini's kiosk app can be used with Android devices 5+ and iOS 9+ and supports Star Micronics printers. 









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