Support Portal

Qudini Store Team App Release Notes

The Qudini Store Team App is available in the following app stores:


Releases: 

Our mobile app is always available on iOS TestFlight and Google Beta channel before it is released to the production app stores. This allows our customers to get advanced access and trial the latest features before they are available to all users.

To sign up for Beta access please use the following links: 

iOS available via : https://testflight.apple.com/join/Kz8v8Qyg

Android available via : https://play.google.com/apps/testing/com.qudini.tabletapp


Version: 4.2.6 - iOS App Store & Google Play Store

What’s new?

General

  • Translations - We now support Chinese and Polish
  • Group size counter - The navigation bar queue selector now accommodates group sizes. This will be rolled out  in phases initially but if you're interested in having this now, get in-touch with your account manager to get this turned on for you
  • Push notifications - We have a new Qudini specific notification sound for push notifications. Listen out for it on iOS first, Android will follow after in the next release!

What’s been improved?

General

  • Login - The password field is now fully visible for customers using Zebra devices
  • Customer details - Details tab has now been renamed to Service
  • Pull to refresh - For retail, click & collect and occupancy screens, the 'pull to refresh' text has now been removed to allow for more space. The functionality still remains.
  • Toast notifications - You can now press the toast notification to close it without having to wait for it to automatically close
  • Skip one product selection - Where there is a one queue & one product configuration, the product selection page will be skipped automatically to the details page for Add Customer V2 & Create Booking
  • Language field - Where only 1 language is configured for SMS/Email, this field will no longer be displayed during the add customer/create booking journeys and within customer details - profile
  • Fields ordering - Customer fields are now displayed in the order of First name, Surname, Group size, Order number, Mobile number, Email, Post Code, Notes & Language (on the assumption all customer fields are enabled) during the add customer/create booking journeys and within customer details - profile

Queue Management

  • Add customer v2 - We've removed a lot of unnecessary space to create a more faster and cleaner UX following helpful feedback from end-users

Occupancy Management

  • Occupancy queue - On mobile phone only, when there are customers in a virtual queue, you will automatically transition to the queue screen where you can now add, remove, edit and reset occupancy. When there are no customers in the virtual queue you will automatically transition to the main occupancy screen

What’s been fixed?

General

  • Mobile phone queue / advisor buttons - Button text is now visible where White branding is involved
  • Customer card swipe - The customer card no longer appears off screen when swiped on certain devices

Appointment Management

  • Create booking - Previous customer details are no longer displayed when using the new booking option at the end of the booking process

Version: 4.2.5 - iOS App Store & Google Play Store

What’s new?

General

  • Occupancy - We have developed a brand new feature to manage the occupancy of your venue. Please get in-touch with your account manager if you would like to find out more!
  • Group size - Capture the group size of your customer for both Walk-in and Appointment journeys. The availability of this field is configured via the desktop application admin panel where you can set it to be not visible, visible and non-mandatory & visible and mandatory like other fields. This is defaulted to not visible
  • History - See how a Walk-in or Appointment was cancelled, whether it be by a staff member or the customer
  • Waitlist queues - View multiple waitlist queues at once in the same behaviour as retail queues

What’s been improved?

General

  • Messages - Clearer information has been added on the messages tab when there is no phone number for the customer

Version: 4.2.4 - iOS App Store & Google Play Store

What’s new?

General

  • Advisor sorting - You are now able to sort the Advisor list by Advisor Name or Queue Name

What’s been improved?

General

  • Translations - Further translations have been added including new language support for French and Italian
  • Queue selector - Different queue types that do not exist in your venue no longer have the heading displayed i.e. Waitlist Queues heading does not display if you only have Retail Queues

What’s been fixed?

General

  • Customer questions - Drop-down questions that are at the bottom will now present the available answers 
  • Concierge only filtering - The queue selector now correctly filters the Advisors and Customers if the queue is not selected for a Concierge only user

Queue Management

  • Push notifications - Customers joined via Kiosk push notifications will no longer be received when the user has logged out of the device

  • Add customer v2 - The scroll animation has been removed and replaced with a spinner upon the transition between Product selection to Details as this transition could get 'stuck' on certain devices

Appointment Management

  • Language - The language selector now displays the available languages on mobile phone devices

Version: 4.2.3 - iOS App Store & Google Play Store

What’s new?

General

  • Force password change - We have now developed the screen for force password change if the user has been forced to change their password upon login for parity of our desktop application.

Appointment Management

  • No Show - We've now introduced the No Show button for Appointments waiting within Customer Details. 

What’s been improved?

Appointment Management

  • Customer card swipe action - We've changed the Walkout icon and label for Appointments waiting to a Cancel icon and label.

Version: 4.2.2 - iOS App Store & Google Play Store

What’s new?

Appointment Management

  • Zoom integration - Qudini can now generate a Zoom URL for bookings that can be conducted over video call. Speak to support/your account manager if you'd like this enabled.

Task Management

  • Task checklist - You are now able to create, view and complete a checklist (if added to a Task) to ensure a Task is completed on the basis of the checklist criteria being fulfilled.

What’s been improved?

General

  • Customer questions - We've now removed the ability to edit answers for the question type After Service by Customer.
  • Customer visit history - We've added helpful wording to explain the requirements for the feature to work.

Queue Management

  • Add Customer v2 - The 'One or more fields are invalid' validation is no longer displayed when valid values are entered. This will display again if there are outstanding invalid fields.
  • Click & Collect - We've done some styling adjustments to make the Order Number display without any obstruction.

Appointment Management 

  • Future bookings - Booking time is now displayed in Customer Details.

What’s been fixed?

General

  • Error notification - The error notification 'Failed to retrieve the latest queue information' no longer displays when launching the app.

Queue Management

  • Quoted time - Changing the appointment length was also changing the quoted time which is system generated and shouldn't be changed. This no longer happens for the quoted time.
  • Push notifications - Logging out and logging back in with the same user will still allow push notifications to function where previously it would stop until force stopping the app.
  • Waited & quoted durations - The format has now been changed to match the desktop application e.g. hours, minutes and days for Click & Collect queues.
  • My customer - When updating notes for a customer in My Customer, their name is no longer removed when viewed on the desktop application

Appointment Management

  • Server bookings - We've now fixed the logic against the setting where Servers must serve the first customer in the queue. When this was OFF, the Serve button was hidden for customers who were not first in queue which is incorrect.
  • Language - We've now fixed the language selector so Emails and SMS are sent to the customer in the intended language chosen

Version: 4.2.1 - Google Play Store Only

What’s been fixed?

General

  • Push notifications on Android have been fixed. This is not an issue for iOS.

Version: 4.2.0 - iOS App Store & Google Play Store

What’s new?

Appointment Management

  • Server bookings - As a Server, there is now a new setting which when enabled, restricts to only serving bookings assigned to themselves.

Task Management

  • Upload attachments - We’ve now introduced the ability to upload attachments upon creating a task and when viewing task details from your device files or by taking a photo using the device camera. 

What’s been improved?

General

  • Performance - Response times for actions conducted have been improved for quicker feedback. The app has been further optimised for older devices to address the lagging user experience.
  • Pusher - We’ve now introduced Pusher instead of a 10 second poll. This means actions are drastically faster especially when multiple devices are in use. When an action is conducted on one device, this will become apparent almost instantly on another device.

What’s been fixed?

Queue Management

  • No show in serve - The No Show button available in customer details whilst being served now successfully removes the customer and marks them as a No Show. 
  • Reallocating customer - When reallocating a customer to an advisor who is already serving a customer, the customer details automatically closes for consistency as to when the same action is conducted for an advisor that is not serving.
  • Add Customer v2 - Improved stability of adding customers in cases of a bad network.

Task Management

  • Mobile - Improvements to the usability of task management on mobile (scrolling issues) so you’re able to see all the required information.
  • Task Details - Description missing on mobile view has now been fixed. 
  • Performance - Improve Queries being fetched when needed to avoid unnecessary data being returned, which can slow the application down.


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