Support Portal

Reset a team members password

This guide is aimed at Store Managers or Admin users within a given venue. If you are an individual user and want to know how to change your own password, click here



As a store admin user you can update  send a reset link to any of your team members by:

  1. Click on the Admin tab in the main banner bar, this will automatically take you to the user management page

  2. Click on the users name



  1. In the following pop up you can click the Reset Password option which will send the user a password reset link to their mailbox




Note, if the users email address is wrong, you will need to update this in order for the password reset to be effective. To change users details click here


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