What roles and permissions does Qudini have?

In Qudini, there are two main types of users:

1. Merchant Admins

Merchant Admins are accounts that can be created to let businesses manage their venues and store users with a Qudini Merchant. Within Merchant Admins there are different levels of permissions:

What's the difference between Merchant Admins and Venue Level users?

Merchant Owner - Controls the whole Qudini merchant account and its users. They have access to all the settings within Qudini.

Support Manager - Allows the user to manage and support users for all venues (ideal for support desk users, and roles where users need to reset login details).

Venue Manager - This gives the user venue level access to one or more venues. So they can help to manage users, view stats and reports, or receive Threshold Alerts for a number of stores (ideal for regional managers).

View Stats - Provides the user with the ability to go into the dashboard and view usage stats and performance.

Bookings Manager -  Can create and manage customer bookings. This will also enable users to manage their online booking widgets. 

Events Manager - Enables the user to manage their events, topics and attendees.

2. Venue Users

A venue user is created within a specific venue and given access to see and manage customers and staff for that venue on a daily basis. A venue user can be given any 3 of the following roles:

Server - Enables the user to be assigned (or assign to themselves) to customers.

Concierge - Gives the user the ability to see and manage customers and staff. As well as manage Staff Availability and Breaks.

Admin - Can access the settings for their venue and queues in order to create users, change Generic Availability for appointment bookings, change venue opening hours and view the Analytics dashboards.

*If Venue Admin Restriction settings are Not Imposed. Venue Admins Restrictions is a Merchant-wide settings, not applied per user.