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  2. Merchant Level Settings

Merchant Level Settings

Learn how to set-up and manage your company's Qudini account to: define settings that are uniform across all your venues, access reporting, manage your venues and bookings and set-up merchant level users.

Using Qudini in Head Office

  • Zoom Integration
  • Video appointments
  • SMS character limits
  • 8x8 video appointments
  • Set up Join by SMS (Text to join a queue)
View all (15)

Merchant Admin

  • How to Create and Manage Products
  • Managing your merchant details
  • Customer Questions - Adding Questions to ask your customers
  • Add Outcomes for staff to capture results of customer transactions
  • Create SMS templates for staff members to send to customers
View all (13)

Analytics

  • Analytics - Glossary of terms
  • Analytics - Filtering your data
  • Analytics - Downloadable data
  • Summary - Appointments
  • Summary - Assignments

Compliance

Bookings Manager

  • Booking Manager: How to manage bookings across venues

Merchant Admin Users

  • Adding other merchant admin users
  • What roles and permissions does Qudini have?

Reporting & Analytics

Customisations

  • Confirm Attendance Email Placeholder

Online Booking Interface

  • How to iFrame the Qudini Booking Widget
  • Create and Customise Online Booking Interfaces
  • Feeding Question Answers into the Online Booking Widget
  • How to use Snippet Injection on the booking widget
  • Booking Widget Query Parameters
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Venue Users

Integrations